I'm Josh Moon.
I'm a product designer with 10 years of experience.
Recent Work
Charles Schwab
Protecting Company Execs from Insider Trading Allegations
Enabling qualifying insiders from large companies to enroll in a 10b5-1 trading plan quickly and easily.
Charles Schwab
Helping Inheritors Receive Assets In Their Hour of Need
When a client dies and leaves their assets to beneficiaries, the process has historically been complex, manual, and messy. Not anymore.
Charles Schwab
Making Annual IRA Required Minimum Distributions Easy
Helping seniors and Inherited IRA recipients take out their RMDs the easy way.
+50% reduced call volume
+75% adoption rate
PayPal
Modernizing Customer Support
Making customer support self-help and access via chat simple.
+32% reduced call volume
Key Strengths
10 Years of Experience
My background spans B2C and B2B in finance, medical technologies, and enterprise communications that have impacted millions of lives.
UI & UX Proficiency
I apply design thinking principles to craft elegant solutions that align with complex business and user requirements.
Wide Interaction Design Knowledge
Experience with iOS, Android, and Responsive Web across nearly a decade gives me a deep understanding of the subtle nuances between them.
Pixel Perfection
I'm a designer who names all their layers and does not tolerate a single pixel out of place. This helps me catch mistakes that others miss.
Strong Communicator
Expert in speaking with developers, product folk, legal, and compliance. I speak clearly and unambiguously to keep everyone aligned.
Always Open to Feedback
I leave my ego out of the design process. I never take feedback personally and I love making sure that everyone has a voice when we work together.
Recommendations
“I had the great pleasure of being Josh's design lead for the Digital Inheritance project. He is an incredibly talented and thoughtful guy. His sharp wit and humor kept spirits high as we faced difficult challenges. He's also a speed demon in figma. I have never seen anyone demonstrate such skill mastery when it comes to pixels. I have no doubt that he will go far in the design world.”
Joshua Drake
Sr. Design Manager · Charles Schwab
“Josh was part of our innovation accelerator where he worked on Digital Inheritance and Required Minimum Distributions as an interaction designer. He was an incredible speaker and presenter, and I always looked forward to seeing the latest designs he'd come up with. He was a leader who inspired everyone around him. He is also responsible for persuading Schwab leadership to adopt a comprehensive, scalable design system.”
Kristina Turczyn
Director · Fidelity Investments
“Josh worked in our design team on a focused 6-month project. In that time, he delivered beyond the expected outcome, taking the design of a major feature from initial pilot to a scalable, global-ready framework. Additional contributions he brought to the table included: thorough competitive research and recommendations, content and conversation design suggestions, and voice/tone/branding considerations for this feature. Josh is talented and fun to work with. I look forward to future opportunities to work with him again.”
John Meyer
Design Director · Capital One
About
I'm just a dude.
I'm 100% Californian, 100% Korean.
I've been international all my life.
I've been to 47 countries in every continent (minus the poles).
This gives me global insight that helps me to not only think about works for Americans, but for all people.
In my free-time, I'm an artsy dude.
I like creative writing, drawing, painting, pottery, playing music, and woodworking.